4.4 / 5.0
Number of Countires Included
International Min. Included
VT_Lite
4.7 / 5.0
VT_Unlimited
ViaTalk Customer Reviews
ViaTalk Calling Plans and Features
ViaTalk's Internet Phone service is currently ranked #3 by our visitor's. Rank My VoIP has been dedicated to gathering the most comprehensive reviews from VoIP users, and ViaTalk is one of the most feature rich top VoIP providers available today. Their rankings in each category make it clear that ViaTalk is a great choice for anyone looking to enter the VoIP market, or anyone looking for a replacement of their current provider.
Included VoIP Calling Features
ViaTalk Calling Plans
- Enhanced Voicemail
- Voicemail Notify Via Email
- Custom Voicemail Groups
- Web Based Call Logs
- Anonymous Call Rejection
- Do Not Disturb
- Incoming Call Routing
- Outgoing Call Routing
- Private Caller ID
- Custom Caller ID
- Caller ID With Name
- Network Unavailable Fwd
- Call Hunt
- Simultaneous Ring
- Speed Dial
- Internet Forwarding
- Call Forwarding
- Call Waiting
- Call Record
- On-The-Go
- Call Return(*69)
- Free 411
- Distinctive Ring
- BYOD Service
- Cloned Phone Line
- 3-Way Calling
- Call Alarm
- e911
- Call Broadcasting
Calls To US/Canada
Over 40 Calling Features
2nd Phone Line (Cloned)
Equipment
Account Activation
Months Of Service
Plan Pricing Per Month
Unlimited
FREE!
FREE!
1
$16.95
Calls To US/Canada
Over 40 Calling Features
2nd Phone Line (Cloned)
Equipment
Shipping
Account Activation
Months Of Service
Plan Pricing Per Month
2000 Min/Month
FREE!
10.95
FREE!
1
$10.95
60 Free International calling minutes
NEW
Free International Calling Credit
each month to over 60 select destinations. Included with each ViaTalk calling plan.
Overall Ranking: 4.2 / 5.0
Call Quality: 4.0
Reliability: 4.0
Tech Support: 4.0
Ease of Install: 4.5
Control Panel: 4.5
Value For Money: 4.0
Average Customer ViaTalk Rankings
Why Choose ViaTalk?
You Can Save A Ton Off Your Traditional Phone Bill. ViaTalk offers Unlimited calling to US/Canada starting at only $16.95 per month. Enjoy the 40+ features with each plan that give you control over your home phone service.
Free International Calling Credit. Each month, you may enjoy 60 minutes of International calling to over 60 Countries. The ViaTalk World plan also offers an add-on for 1200 International Minutes for only $8.95 per month
Free Second Phone Line. Free cloned 2nd line included with each plan. You now can have two incoming and outgoing phone lines under the same number.
U.S. Based Customer Support. All of ViaTalk's support is U.S. based. Support is available 7 days a week from 10am - 10pm EST.
Satisfaction Guarantee. If for any reason, you are not happy, just cancel your account within 15 days and return your ViaTalk adapter. They'll refund you 100% of your service fees.
ViaTalk Goes Mobile. If you use an iPhone, you can control your phone service on-the-go. Never miss a call or message.
How Does ViaTalk Work?
ViaTalk's VoIP phone service is very easy to use and setup. There are just three simple steps:
1 - Just visit ViaTalk's website and place your order for their top rated Internet Phone Service. When ordering, select a new phone number from their available area codes, or transfer your current number into ViaTalk's network.
2 - ViaTalk will ship you one of their VoIP adapters. Once you recieve it, plug it into your high-speed Internet connection and plug any normal phone into the VoIP adapter. You may also choose to Bring-Your-Own-Device(BYOD) and save on the shipping charges.
3 - You are already finished!! You now can use your viaTalk phone service just like you would use your old landline service. Pick up the phone, dial a number, and place a call. The VoIP adapter will send the call through your Internet connection, and to the ViaTalk network. Enjoy the wonderful world of VoIP phone service.
Other Top VoIP Providers Reviews And Rankings
VoIPo Ranking
Call Quality: 5.0
Reliability: 4.5
Tech Support: 4.5
Ease of Install: 5.0
Control Panel: 4.5
Value For Money: 5.0
Best VoIP Deal: Residential Annual
Price: $99 for 12 Months
VoIP Special: 60 Free Int'l Min./Mos.
4.0 / 5.0
Lingo Ranking
Call Quality: 4.0
Reliability: 4.0
Tech Support: 3.5
Ease of Install: 4.0
Control Panel: 4.0
Value For Money: 4.5
Best VoIP Deal: Lingo Smart Talk
Price: $21.95/Mo.($9.95/Mo. 1st 3 Mo.)
VoIP Special: Unlimited Int'l Calls
4.0 / 5.0
VoIPYourLife Ranking
Call Quality: 4.0
Reliability: 4.0
Tech Support: 4.0
Ease of Install: 4.0
Control Panel: 4.0
Value For Money: 3.5
Best VoIP Deal: Premier Unlimited
Price: $189 for 12 Months
VoIP Special: Free Virtual Numbers
Visit Our Partner For Industry Expert Reviews
RankMyVoIP.com is dedicated to bringing you only customer experiences, so we have partnered with one of the top VoIP review sites to bring you industry experts reviews. VoIPRanks.com will
provide you with the latest VoIP news, frequently asked questions, and thoroughly tested VoIP phone service providers. The editors of VoIP Ranks has been working with VoIP service for 6 plus years, and has one of the most comprehensive lists of the top VoIP providers available. Alao, if you are unfamilair with the termonoligy most VoIP providers use, check out the VoIP Glossary to become better educated. Enjoy these two great VoIP provider review sites to make the best choice.
ViaTalk World Add-On
60+
Plan Pricing Per Month
$8.95
1200/month
PROMOTION
$8.47/Mo(3 Mos.)
Business VoIP
BIG BUSINESS SOLUTIONS, SMALL BUSINESS PRICES
Call Hunt Group between several work sites
Auto Attendent routing calls through your office
Connect employees at home or remote office locations
Where The Only Opinion That Counts...
...Is The Customer's
Phone Power Ranking
Call Quality: 4.5
Reliability: 4.5
Tech Support: 4.0
Ease of Install: 4.5
Control Panel: 4.5
Value For Money: 4.5
Best VoIP Deal: Annual Unlimited Plan
Price: $199.95 for 12 Months
VoIP Special: 1 Year FREE!!
Posted: 2/17/11
Review By: Eli E.
Location: United States
Plan: Unlimited Monthly
Cost: $16.95
Overall Rating: 4.0 / 5.0
Call Quality: 4.0
Reliability: 4.0
Tech Support: 4.0
Ease of Install: 4.0
Control Panel: 4.0
Value For Money: 4.0
ViaTalk Review
I recently ordered ViaTalk because I wanted to save some money on my phone bills. I have a few people I know that have been using VoIP for a while, so I decided to give it a try. It has been pretty good so far, especially at only $16.95 a month for Unlimited use. My son is over in Europe at the moment, so I added their World package on as well. It has been a great break on my wallet. I am fairly knew to this, but so far so good.
Posted: 1/03/11
Review By: Josh P.
Location: New York
Plan: Limited Monthly
Cost: $10.95
Overall Rating: 4.3 / 5.0
Call Quality: 4.0
Reliability: 4.0
Tech Support: 4.0
Ease of Install: 5.0
Control Panel: 5.0
Value For Money: 4.0
I have been with ViaTalk for over 2 years at this point, and just recently switched to the Limited Monthly plan based on the amount I use the VoIP phone service at my home. I found that I, as with many people, use my cell phone more and more. However, I like the security of having a home phone, and home phone number. Also, my wife did not want to give our home phone number, and she has the final say in most decisions. Hahahah.
As far as the service goes, it is average. It is not as solid as my old regular phone service was, but that can be expected since you are using your Internet service to deliver the service. When needed, the tech support has been somewhat of an issue. It seems as though they only have limited knowledge, and tend to blame the customer rather than look for alternative fixes. To end on a good note, the control panel is awesome and very easy to use. I love how much control you have over the features of the service. Not to mention the number of features you get for free.
ViaTalk Review
Posted: 12/21/10
Review By: A.J.
Location: California
Plan: Unlimited Yearly
Cost: $189
Overall Rating: 4.0 / 5.0
Call Quality: 4.0
Reliability: 4.0
Tech Support: 3.5
Ease of Install: 4.0
Control Panel: 4.5
Value For Money: 4.0
I have been with four different VoIP providers over the past 5 years, with ViaTalk being the latest. It is a little easier for me to switch due to the fact that I am not attached to any number. So far, I would put ViaTalk head and shoulders above the competition as far as features go. But, I would put them lower with regards to the support you receive, and the amount of tech knowledge you may need to avoid long term disruptions. I am also an iPhone user, so it has been nice to use the mobile app with my service. It adds even more control while I am on the road for work.
ViaTalk Review
Posted: 12/15/10
Review By: Tom G.
Location: Florida
Plan: Unlimited Yearly
Cost: $189
Overall Rating: 4.4 / 5.0
Call Quality: 4.0
Reliability: 4.0
Tech Support: 4.0
Ease of Install: 5.0
Control Panel: 5.0
Value For Money: 4.5
I recently retired and have been looking to cut expenses. ViaTalk provided a great solution for this and has been good so far. I was paying well over $50 a month for my old phone service, and now I haven't had a phone bill for almost a year. Broken down, I am paying the equivalent of around $8 per month for unlimited phone service. I didn't know the first thing about how VoIP phone service worked before I made the choice to switch to ViaTalk, but really have no complaints. There have been a few issues of downtime, but luckily nothing too long. If you are simply looking to cut costs, give them a try. I hope the service continues to remain solid so I can keep saving this much money. It allows for an extra dinner out with my wife each month.
ViaTalk Review
Posted: 11/22/10
Review By: Ivan D.
Location: Vermont
Plan: Unlimited Yearly
Cost: $189
Overall Rating: 3.8 / 5.0
Call Quality: 3.5
Reliability: 3.5
Tech Support: 3.0
Ease of Install: 5.0
Control Panel: 4.5
Value For Money: 3.5
I am getting ready to leave ViaTalk. It just seems like they continue to make amatuer mistakes. Some of the issues that keep arising should not be occuring with a 6 year old company. And with a company that keeps having these issues, you would think they would hire more knowledgable tech support people than they have. Everytime I call, they go over the same fixes that have clearly not corrected the problem. After doing some research, it seems like they are focusing on new product and other companies rather than fix the issues with ViaTalk's voip service. I am doing some research now, and am looking to find a company that makes the phone service quality a priority and not an after thought. If you are new to VoIP, I would look elsewhere for phone service. The thing that got me try them was the price, but there are now other top voip providers that have competetive, if not better, pricing for a much higher level of service. Just not a great experience, and if you do choose them, I wish you luck.
ViaTalk Review
Posted: 10/28/10
Review By: Mike S.
Location: New Jersey
Plan: Unlimited Yearly
Cost: $189
Overall Rating: 3.5 / 5.0
Call Quality: 3.5
Reliability: 3.5
Tech Support: 3.5
Ease of Install: 3.5
Control Panel: 3.5
Value For Money: 3.5
Everything has been very average with ViaTalk, and nothing great. I am nearing the end of my two year contract, and have begun to shop around. Looking at reviews around the web, I think I am leaning toward VoIPo at this point. The ONE thing I can't complain about is VIaTalk's price. Other than that, the price does not make up for it's shortcomings. I am not the most technical person, but I thought that is what they had tech support for. Not ViaTalk. Apparently they have tech support to blame the user for all the issues. After going back and forth with them for a month over what I thought was a minor issue, I finally got one rep to fix the issue for me. It's too bad because they have a lot of features, and I was excited to try them. The only thing I wish is that I didn't have the two year contract because I would have been gone a lot sooner. I look forward to fixing this situation and setting a new voip service that works like it is suppose to. Be wary of this company if you are new to the technology because it may be more of a hassle than you care to deal with.
ViaTalk Review
